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HBF FAQs

Provider agrees to

  • Display a minimum of 30% of no gap frames. ("On display" includes the frames displayed in purpose-built display drawers.)

And offer the following options:

  • One complete pair of no gap glasses, which includes single vision, bifocal, or multifocal lenses, scratch-resistant coating, and UV protective coating; lens will be equivalent quality to the VSP Australia white label lens range;
    • Single Vision Lenses & Frame: $120
    • Bi-Focal/Progressive Lenses & Frame: $160
  • or

  • A free pair of glasses if the member purchases their first pair of glasses outside the No Gap packages
    • The free pair of glasses includes a frame from the $149 designer range and basic single vision, hard coated, scratch resistant, and UV protective lenses.
    • The free second pair of glasses does not have to be the same prescription as the first pair, but they have to be for the same patient.

    or

  • 20% discount on lens and frames outside the no gap selection*
  • The following discounts apply to contact lenses and lens add-ons:

    • 15% off all in store contact lenses.
    • 20% off of all lens add-ons (Examples include, but are not limited to: anti-reflective coating, high index lenses above 1.5 basic, lens tints, mirror tints, etc.).

    Please note:

    • Sunglasses without prescription (plano sunglasses) are excluded.
    • UV Coating is covered on all lenses. When entering the lenses into HiCaps, do not include UV as a line item - with or without a dollar amount.

    *Exceptions will be allowed if brand licensing agreements prohibit and restrict discounts on frames.

    No gap benefits and gap benefits are based on the provision that a frame and lenses are being purchased at the same time.

Yes.

As a member of the VSP network, you are automatically an HBF provider. Simply read the HBF Ancillary Provider Requirements and follow the guidelines for administering member benefits. No further action is necessary.

Yes, as a member of the HBF provider network, the practice must display a mutually agreed upon representation of HBF at each location that is viewable from the outside of the store and within the store.